Chosen Calls · Last updated: September 11, 2026
This Privacy Policy applies to services operated by Tarik Cil (sole proprietor), doing business as Chosen Calls. Contact: tarikcil.us@gmail.com
Chosen Calls ("the Service," "we," "us") provides an AI-powered phone answering service to business customers. Calls to a phone number answered by the Service are answered by an automated AI assistant, not a human. The assistant identifies itself as automated at the start of each call and will confirm that it is not human if asked. This policy explains what information the Service collects, how it is used, how long it is kept, and the choices available to you. It applies to callers who reach a phone number answered by the Service and to the business customers who subscribe to it.
From callers: when you call a phone number answered by the Service, the Service collects the information you choose to provide during the call, which may include your name, phone number, email address, the reason for your call, and details relevant to your inquiry (for example, the kind of property you are looking for or selling). The caller's phone number and call metadata (time, duration, and outcome) are also recorded.
From business customers: we collect business contact details needed to operate the Service — the business name, the phone numbers and email addresses designated to receive call notifications, and service configuration choices. When you opt in to SMS notifications through our sign-up and SMS-consent form (at /signup), we record your submission — including the consent language shown to you and the time of submission — as evidence of your consent, and we verify your mobile number by sending a one-time code by text message.
Call audio recordings, full call transcripts, and call summaries are stored only where the subscribing business has enabled that storage in its service configuration; where enabled, they are covered by the retention rules in Section 4. For a business that has not enabled them, no call audio is stored and no full transcript is retained.
From visitors to this website: we use Google Analytics, a web analytics service provided by Google LLC, to understand how this website is used. It collects basic visitor data: the pages you view, how you arrived here, the approximate general location of your visit (such as city or region, derived from your IP address; we do not receive your full IP address), and the type of device and browser you use. Google Analytics sets cookies in your browser to recognize repeat visits. This data is aggregated and is not linked to your name, phone number, or any call you make to a business using the Service. Google processes this data on our behalf as a service provider; see Google's description of how it uses information from sites that use its services.
Collected information is used only to operate the Service: to answer and classify calls, to pass the caller's information and callback request to the business that the caller was trying to reach, to send that business notification messages about its own calls, and to maintain, secure, and troubleshoot the Service. Website visitor data is used only to measure and improve this website. We do not sell personal information. We do not use caller information for advertising.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
The Service sends SMS notifications only to business customers who have agreed to receive them as part of their subscription. Message frequency varies with the volume of calls the subscriber's business receives. Message and data rates may apply. Reply STOP to cancel SMS notifications at any time, or HELP for help. Callers to the Service are not sent marketing text messages.
Call and caller information is stored in a hosted database provided by Supabase, with access restricted to the business the call belongs to and to the Service's operator. Structured call records are retained for the retention period configured for the subscribing business (90 days unless otherwise agreed with that business), after which they are purged. Business account information is retained for as long as the business remains a subscriber and as reasonably needed afterward for legal and accounting purposes. SMS consent records are retained for as long as needed to document consent under applicable messaging regulations.
Caller information is shared only with the business the caller was attempting to reach. We use service providers strictly to operate the Service — telephony and messaging (Twilio), conversational voice AI (ElevenLabs), the AI language-model provider whose models power the assistant's conversations (Anthropic, engaged through ElevenLabs), database hosting (Supabase), application hosting (Render and Vercel), and website analytics (Google LLC, through Google Analytics, for website visitor data only) — each of which processes data only as needed to provide its function. We may disclose information if required by law. We do not share or sell information for marketing.
Callers may decline to provide any information during a call and may ask that their information not be used for a callback. Business customers may change or remove notification recipients at any time and may reply STOP to any SMS notification. Website visitors can opt out of Google Analytics by installing Google's browser opt-out add-on or by blocking cookies in their browser settings; the website works without them. To request access to or deletion of your information, contact the business you called, or the Service operator at tarikcil.us@gmail.com.
We may update this policy from time to time. The "last updated" date above reflects the current version. Material changes will be posted at this address.